Bakers Hat
Returns
If something isn’t right, we’ll make it right.
Last updated September 2026
Damaged or defective items
If your order arrives damaged, defective, or different from what you ordered, email hello@bakershat.com within 30 days of delivery with your order number and a photo. We’ll send a free replacement or issue a full refund — your choice.
Change of mind
Unused items in original condition can be returned within 30 days of delivery for a refund of the item price. Return shipping is paid by the customer.
Order changes and cancellations
Need to change something? Email hello@bakershat.com within 12 hours of ordering and we’ll update or cancel your order before it’s prepared.
Refunds
Approved refunds go back to your original payment method within 5–10 business days.